- Does Jane see all my email?
- Yes — once you connect your mailbox, Jane has full visibility into it, not just what's CC'd to her. She syncs every few hours, so there's normally a short lag rather than instant, live access.
- Will replies sound robotic?
- No — Jane matches your business's tone, and you can review and adjust how she writes.
- Who's on the back-office team?
- A trained team working as an extension of your business under MyJane's supervision — this is what makes a real human team affordable at this price.
- What if Jane gets something wrong?
- Correct her in plain chat, and on Executive you can redirect the team in real time. Every action is logged in the activity feed.
- Can I cancel anytime?
- Yes — monthly plans cancel anytime.
- What happens to my data if I leave?
- It's yours. We provide an export on request.
- Does it work with my CRM or existing tools?
- Jane works via email and chat first, alongside whatever you already use. Direct integrations are expanding — ask us about your setup.
- Is there a limit on leads or customers?
- No. Active contacts are unlimited on every plan.
- How long does it take to get started?
- Connect your mailbox and you're good to go in a few minutes.
- Who can see my conversations?
- Only you and the trained team supporting your account — nothing is shared outside MyJane, and access is limited to what's needed to do the work.
- What's the difference between plans?
- Standard gives you Jane's automated handling and CRM. Executive adds direct interaction with the back-office team.
- Is there a free trial?
- Yes — one month, free.
